Communications Systems & Technology
Optec supported a global gold mining operator by providing ongoing communications systems and technology support across remote mining operations. Working closely with site-based leadership team, the engagement focused on maintaining system reliability, integration, and performance across safety-critical communications and autonomous fleet technologies.
Engagement Scope
Optec provided embedded operational capability across the following discipline:
Communications Technician
Our personnel operated onsite, supporting live production environments and safety-critical systems.
The Challenge
The operator required experienced technical capability to sustain complex mine communications networks across radio, fibre, IP, and telemetry systems. Delivery demanded:
High availability across communications infrastructure supporting automation platforms
Rapid diagnostics and safe execution in operational environments
Support for machine guidance, proximity, and fleet technologies
Close collaboration with Mining, Maintenance, and Facilities teams
Network reliability was critical to maintaining automation performance and operational continuity.
Optec’s Approach
Optec delivered an embedded, site-aligned communications support model focused on reliability, responsiveness, and integration. This approach enabled:
Higher uptime across radio, fibre, IP, and telemetry networks
Faster fault diagnosis and reduced downtime impacting automation systems
Improved communications performance across operational areas
Stronger alignment between technology, operations, and maintenance teams
Outcomes Delivered
Optec's personnel supported installation, maintenance, and operational performance across the mine, including:
Installation and maintenance of communications infrastructure supporting Caterpillar MineStar environments
Servicing of VHF/UHF radio systems, leaky feeder, and fibre networks
Configuration and support of IP networks, CCTV, and data radio systems
Support for proximity detection components and associated interfaces
The engagement maintained reliable communications capability across surface and underground operations.
Long-Term Value
This engagement provides dependable communications capability essential to mine automation, proximity systems, and fleet technologies. It enables safer and more efficient operations through consistent network performance, responsive technical support, and strong integration between communications and automation platforms.
