IT/OT Systems Support
Optec supports a leading metals operator's site operations by providing specialist IT/OT capability across surface and underground mining environments. Working closely with the site Information and Communications Systems team, the engagement provides experienced technical personnel to support the infrastructure and systems that enable safe, connected and reliable mining operations.
The Challenge
The operation requires dependable IT/OT infrastructure across complex surface and underground operational environments. Maintaining this capability requires experienced technical personnel who can operate safely within a live mining environment while supporting the availability, reliability and performance of critical site technology.
Optec’s Approach
Optec provides an embedded, site-aligned IT/OT support model, supplying experienced Technicians directly into the operation. Our personnel integrate with the client's Information and Communications Systems team, providing additional technical capability to support day to day operations, maintenance and technology requirements.
Optec manages the workforce lifecycle surrounding the engagement, including specialist sourcing, employment, mobilisation, medical and statutory compliance, site accreditation and ongoing workforce support.
This enables the metals operator to access specialist mining technology capability while maintaining the safety, compliance and operational standards required for personnel working across surface and underground environments.
Outcomes Delivered
Optec’s personnel provide embedded IT/OT capability supporting the operational technology environment at the site, including:
ICT systems and infrastructure support across surface and underground operations
Maintenance and operational support of site technology infrastructure
Technical fault finding, diagnostics and system support
Support for reliable technology availability across operational areas
Integration with the client's existing Information and Communications Systems team
Experienced mining technology personnel deployed through an 8/6 FIFO operating model
Engagement Scope
Optec provides embedded operational capability across the following discipline:
ICT Technicians
Our personnel operate on-site across surface and underground environments, supporting live mining operations and the technology infrastructure required by the operation.
The engagement is delivered through an 8/6 FIFO roster, with the metals operator providing day to day operational supervision and Optec managing the employment, mobilisation, compliance and ongoing workforce relationship.
Lasting Value
The engagement provides the leading metals operator with dependable access to specialist ICT capability aligned to the requirements of a complex mining environment. By combining experienced mining technology personnel with structured workforce management, Optec enables the client to strengthen its internal technical capacity while maintaining the safety, compliance and operational standards required across surface and underground operations. The engagement also establishes a scalable workforce model through which Optec can support future requirements across IT, OT, communications, networks and mine technology as the operation’s needs evolve.
