ERP IMPLEMENTATION DIGITAL INSPECTIONS
Optec supported a leading global mining operator’s Australian coal business to modernise safety and compliance inspection processes across NSW and QLD mining operations. The program replaced manual inspections with a secure, fully digital solution, integrated with core enterprise platforms and aligned to the organisation’s broader digital transformation strategy.
The Challenge
The operator required a coordinated transition of inspection processes across more than a dozen active mining operations. The program demanded:
Replacement of legacy, manual inspection workflows
Secure and scalable digital delivery aligned to enterprise standards
Integration with existing business and reporting systems
Strong governance, security alignment, and auditability
Coordination across regional operations and global technology teams
Delivery needed to occur without disrupting safety critical operations or compliance obligations
Optec’s Approach
Optec personnel led the program through a structured, phased delivery model focused on governance, security, and operational adoption. The approach delivered:
Full transition from manual inspections to digital workflows
Improved data accuracy, visibility, and audit readiness
Secure integration with core enterprise platforms
A scalable solution capable of supporting future health, safety, environment, and compliance initiatives
Outcomes Delivered
The Senior Project Manager provided by Optec led planning, execution, and adoption across the program, including:
Coordinating a staged rollout across multiple mine sites
Aligning delivery with corporate technology and security teams
Managing enterprise system integrations through secure APIs
Overseeing identity, access, and authentication controls
Driving change management and adoption across operational teams
Engagement Scope
Optec provided senior delivery leadership to support end-to-end transformation, including:
Senior Project Manager
The role operated across operational sites, corporate technology teams, the vendor, and senior stakeholders.
Lasting Value
This engagement established a secure, enterprise grade digital inspections platform and a clear pathway for future expansion into broader safety and compliance programs. It improved operational consistency, strengthened governance, and created a foundation for ongoing digital improvement across mining operations.
